User reviews

We have just completed our first year with PIMS. Until we subscribed we had separate and often laborious systems for contacting clients, sending invoices, receipts and booking information. Our records were all on paper, in a massive lever-arch file. PIMS changed all of that and has made the whole process incredibly efficient! We are still exploring the implications of the latest update and the more we get into it, the more possibilities we see.  The forms, in particular, have been useful, as we can get all the information needed for the local police and tourist tax returns, saving much duplication of effort. Well done Richard!

As an IT professional as well as a villa rental operator, I can say that It is astable and well written application that does exactly what is supposed to do! Nevertheless support is always at hand if I have a problem or request!

PIMS covers most of the functions of operating a property rental business with new feautures being added with every new release.

It saves me alot of time and worry to know that it reliably takes care of important stuff, so I can focus on other aspects of my business

PIMS and its creator, Richard, have helped me create a holiday letting business, where I can see what is working and how to improve things.  The system just gets better and better with each release and I am one of its greatest fans.  A truely invaluable piece of software, and the best buy you can make if you thinking of renting one or multiple properties.

PIMS has made the running of our property rental business so much easier! I love the email alerts which tell me what I need to do each day so nothing is forgotten and the email templates have saved me an enormous amount of time.  I can never make a double booking and the facility for prospective guests to search for availability and then go straight to the page for that property is brilliant. The reporting facility is excellent to - I can see exactly what the income for each property is and the occupancy.  I really don't know how I managed before!

Renting out our family home abroad is an occasional part-time affair. A problem used to be remembering what was the next action required and when it needed to be done. Dogeared calendars with scribbled annotations worked for me for a time. 

However better by far is this Property Information Management System. I am grateful to it for providing order, method and recallable information. 

Well worth the investment, many thanks Richard.

The PIMS Rental Management System is a god-send and really helps improve efficiency when running a holiday rental business.  It's straightforward to use, but Richard is on hand to help should you need. If you're contemplating using it, do so... the sooner you start, the sooner you can free up time to look after other aspects of your business.

After a lengthy search for suitable software to run our holiday rental business in Le Touquet I finally found the solution in PIMS a couple of years ago. Most other software candidates I reviewed were either too American in stance or simply not flexible enough. PIMS has freed us from the daily booking tasks and enabled us to use our time more effectively to increase our property portfolio. 

 

Richard understands the holiday booking process and not only listens intently to user comments but often implements new ideas rapidly. I also cannot praise enough the speed and level of support you will receive as a PIMS user. 

 

I welcome the release of PIMS 4.0 which is a major step forward and I look forward to the continued development of what is already an A1 product.

I am a new user to this system, and very pleased with the ease of setup, and the administrative burden that it has taken off my shoulders. The reports it instantly produces are "food for thought" and very helpful in making decisions going forward. Top marks Richard! 

We have been using PIMS for 2 years now and we honestly can't imagine how we would run our 4 lodges without it. It would be like losing a leg! PIMS allows us to manage our workflow in such a way that we are confident at all times that we are up to date and that our dialogue with our clients is prompt and complete. We would have no hesitation in recommending PIMS to anyone who wants to lose the headaches associated with the admin of holiday rentals. A great product at a very reasonable price. 

I put my faith in PIMS because Richard, being a fellow owner,  knows his and our market inside out.  

He understands that we all have our own way of working and so you can tailor it to your own requirements. 

The software has been carefully thought out and Richard listens to user's feedback to revise and tweak periodically, adding useful features which are spot on.  

PIMS is jam packed with features that save hours of admin time; I find the Excel reporting particularly useful. 

Now that I've found it, I absolutely could not live without it.

I'm a basic user; the upgrade levels give you far more - I intend to upgrade shortly to make use of the forms features etc.